FREQUENTLY ASKED QUESTIONS
Below, you will find a selection of our Frequently Asked Questions. If you do not find an answer to your question here, please contact us at (888) 286-1809, or by filling in the form found on our contact page.
Do you offer support over the phone?
Yes, we offer phone support Monday-Friday from 8:00 a.m. – 5:00 p.m. MST. For messages left after hours, you will receive a follow up call the next business day.
We can be reached at (888) 286-1809.
What is the warranty on my Harbinger PA system?
Harbinger Limited Warranty – Harbinger provides to the original purchaser a two (2) year limited warranty on materials and workmanship on all Harbinger cabinets and loudspeaker components from the date of purchase. Please call us at (888) 286-1809 to request warranty service.
How do I get rid of a hum or buzz in my Harbinger PA speaker(s)?
How do I use the polarity reversal switch?
Phasing is also influenced by the mutual positioning and orientation of the loudspeakers in a system. It is possible to have proper polarization of all cables and equipment and still achieve better bass response by having the subwoofer set to reverse polarity, or having several subwoofers set at different polarities. Bass response also will change with the listener’s position in the room. During testing, monitor the bass response from several different locations in the venue.
Start with all subwoofers in the system with polarity switches in the norm position. Next, with your system playing at or near its expected operating level, change the polarity of each subwoofer, one at a time. Walk around the venue and evaluate the overall bass response, and select the phase setting that produces the best overall bass response.
What does the Variant Knob do on the Harbinger LP9800 Powered Mixer?
See the preset descriptions below for more information on how this control works.
Why do I get a loud "pop" sound when connecting my Harbinger speaker to a mixer or sound source?
• Power On Sequence – Turn on all source devices, then mixer. Turn power amplifiers and powered speakers on last.
• Power Off Sequence – Turn off all power amplifiers and powered speakers first. Turn off mixer and source equipment last.
What is the ground lift switch for and when should I use it?
WARNING: NEVER BREAK AC EARTH GROUND CONNECTION (AC GROUND PRONG) IN YOUR AC PLUG. IT MAY CAUSE PERMANENT DAMAGE TO THE AMPLIFIER AND CAN CAUSE DANGER OF ELECTRICAL SHOCK TO YOU AND OTHERS.
What do the hi-pass outs do?
How can I be endorsed by Harbinger?
Thank you for your support of Harbinger! We appreciate your enthusiasm but we are not currently looking to add any individuals or groups to our artist roster. Feel free to check back with us at a later date to see if this has changed. Thanks again for your support and we hope you enjoy your Harbinger products in the future.
How can I be set up as a dealer/distributor for Harbinger?
Is the Harbinger warranty transferable?
What size speaker stand will work with my Harbinger speaker?
Can I hang my Harbinger speakers from the ceiling?
Will my Harbinger Speaker work overseas?
What is Prop 65?
Proposition 65 requires warning labels on any product that may contain any of 770-plus elements that the California Environmental Protection Agency considers a carcinogen or a reproductive toxicant. These elements include lead (sometimes contained in the solder used to attach electronic parts to the printed circuit boards), brass, PVC and a multitude of other everyday elements. The list of elements changes often, making it difficult to keep track of the changing list of elements.
There are penalties for not complying with Proposition 65. Failure to label products may result in civil penalties. If a company’s product is sold or is purchased outside the State of California and brought into California, the company may still be found in violation.
Various trade organizations have issued notices to manufacturers warning of Proposition 65 and its implications. Included in the warnings were suggested methods of protection from Proposition 65 litigation and violations. Protection requires warning consumers about the possibility of dangers from products. A warning label such as the one we use is considered to comply with warning consumers.
We are providing warnings in an excess of caution and they should not be taken as an admission that a warning is required. The label does not necessarily indicate our products will cause you to contract cancer or reproductive harm if used as designed.
For more information about Proposition 65 visit the Office of Environmental Health Hazard Assessment and for a list of elements listed under Proposition 65 visit:
